Privacy Policy

1. Introduction

AI Content Team ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at aicontentcreator.com and related services (the "Service").

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and profile information through our authentication provider, Clerk. If you sign up via a social provider (Google, GitHub, etc.), we receive the profile data you authorize.

2.2 Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or full payment details on our servers. Stripe may collect billing address, card details, and transaction history in accordance with their own privacy policy.

2.3 Content and Usage Data

We collect the content you create, upload, and generate through the Service, including brand assets, prompts, generated images, videos, captions, and carousels. We also collect usage data such as features used, generation history, and platform interactions.

2.4 Technical Data

We automatically collect device information, browser type, IP address, operating system, referring URLs, and page interaction data when you use the Service.

3. How We Use Your Information

• To provide, maintain, and improve the Service, including AI content generation
• To process payments and manage your subscription
• To communicate with you about your account, updates, and support requests
• To enforce our Terms of Service and prevent abuse or fraud
• To analyze usage patterns and improve our AI models and user experience
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate the platform:

• Clerk — Authentication and user management. Clerk processes your login credentials, session data, and profile information.
• Stripe — Payment processing. Stripe handles all payment card data and billing information.
• FAL.ai — AI model inference for content generation. Prompts and input data are sent to FAL.ai for processing. Generated outputs are returned to our platform.
• Convex — Database and backend infrastructure. Your account data, content, and application state are stored in Convex.

Each of these services has their own privacy policy governing how they handle your data. We encourage you to review their policies.

5. Cookies

We use essential cookies required for authentication and session management, as well as optional analytics cookies to understand how the Service is used. For more details, see our Cookie Policy.

6. Data Retention

We retain your account information and generated content for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes. Anonymous, aggregated data may be retained indefinitely for analytics and service improvement.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

8.1 GDPR (European Economic Area)

If you are in the EEA, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to withdraw consent and lodge a complaint with a supervisory authority.

8.2 CCPA (California)

If you are a California resident, you have the right to know what personal information we collect and how it is used, to request deletion of your personal information, and to opt out of the sale of your personal information. We do not sell your personal information.

8.3 Exercising Your Rights

To exercise any of these rights, contact us at support@aicontentcreator.com. We will respond within 30 days.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

support@aicontentcreator.com